This Return and Refund policy shall only be applicable for online shopping via Harisons webstore only.
Harisons shall within it's best abilities ensure that Orders are correctly fulfilled. Should there be any discrepancy of Products delivered and the Customer wishes for return and refund, please notify us by sending an email to crd@harisons.com.my or call us at 03 2693 0229 (Mon-Sat working hours 11am-6pm) within fourteen (14) days upon receiving your Products.
We will contact the Customer (by phone or email) within seven (7) days after receiving the completed online return form to direct the Customer on the process pertaining returning of Products and refund. In the event the Customer does not receive any reply from us after the aforesaid period, please contact us either by e-mail atcrd@harisons.com.myor call us at 03 2693 0229 (Mon-Sat working hours 11am-6pm) for enquiries.
All returned goods must not be damaged or discoloured and all price tags to be in place in order for a successful refund. Discoloured and damaged product returns will not be accepted
Return/Exchange of Products or refund can be arranged under the following reasons:
Pursuant to Item No. 2,3,4,5, Harisons Customer Service MUST be contacted before returning affected products in person, courier or post. No replacement or exchange of Products will be entertained otherwise. All replacements or exchange of Products shall be subjected to stock availability. In the case of stock unavailability, the Customer will be refunded.
If a Product which was ordered and invoiced is not included in the delivery, Harisons shall either refund the Customer the value of that Product, or replace it with a different product (if product ordered is not in stock)
If the Customer has been charged for a Product which has not been delivered, Harisons shall refund the Customer the value of the Product as originally charged to the Customer.
If a Customer is charged more than the value of a Product as displayed on the site when the Customer places an Order, Harisons shall refund the difference to the Customer.
The return of a Product by a Customer does not automatically warrant a refund. Harisons will inspect the returned Products upon receipt. If the conditions in Item No. 2,3,4,5 of this Return and Refund Policy have been fulfilled, refund will be made to the Customer and we will reimburse the Customer of its courier charges for returning of the Products to us provided the courier payment slip is furnished to Harisons upon seeking refund.
All refunds will be made within 30 days and depending on the appointed bank refund policy in which your receipt of the refund will depend on the period of time your financial institution takes to finalise the refund. Harisons shall not be liable with respect to any loss, damage, cost or expense that you or any person may incur as a result of any delay in your financial institution processing the said refund.
Free shippingdelivery all orders of $49 or more of eligible items across any product category qualify.
PAYMENTS
Accepts the following payment methods:
Credit Card: Visa, MasterCard, Maestro, American Express. The total will be charged to your card when the order is shipped.
PayPal: Shop easily online without having to enter your credit card details on the website.
RETURN POLICY
You can return any item purchased on Shella within 20 days of the delivery date.
This is an approximate conversion table to help you find your size. If you have already purchased an item by our brand, we recommend you select the same size as indicated on its label.
SIZE MEASUREMENT FOR BAJU KURUNG PESAK
TOP
S
M
L
XL
XXL
SHOULDER
13.50"
14.50"
15"
16"
18"
BUST
36"
39"
42"
44"
48"
WAIST
37"
41"
44"
46"
50"
SLEEVE LENGTH
22"
22"
22"
22"
22.50"
LENGTH
40"
42"
44"
50"
52"
HIPS
39.50"
40"
40"
40"
40"
BOTTOM
S
M
L
XL
XXL
WAIST
26" - 30"
28" - 33"
30" - 35"
32" - 38"
34" - 39"
HIPS
40"
44"
44"
48"
48"
LENGTH
40"
40"
41"
41"
41"
SIZE MEASUREMENT FOR BAJU KURUNG PESAK GANTUNG
TOP
S
M
L
XL
XXL
SHOULDER
14"
15"
15.50"
17"
17.50"
BUST
40"
42"
45"
47"
49"
WAIST
38"
39"
43"
46"
48"
SLEEVE LENGTH
22.50"
22.50"
22.50"
22.50"
22.50"
LENGTH
37.50"
38.50"
39"
39"
39"
HIPS
42"
42"
46"
49"
51"
BOTTOM
S
M
L
XL
XXL
WAIST
26" - 30"
28" - 33"
30" - 35"
33" - 38"
35" - 39"
HIPS
38"
40"
44"
44"
47"
LENGTH
40"
40"
40"
40"
40"
SIZE MEASUREMENT FOR BAJU KURUNG MODEN
TOP
S
M
L
XL
XXL
SHOULDER
14.50"
15.50"
16.50"
17.50"
18"
BUST
36"
38"
39"
42"
44"
WAIST
34"
35"
38"
40"
42"
ARM HOLE
20"
19"
20"
21"
24"
SLEEVE LENGTH
23"
23"
23"
24"
24"
LENGTH
37"
37"
37.50"
38"
39"
HIPS
39"
41"
43"
46"
48"
BOTTOM
S
M
L
XL
XXL
WAIST
26" - 30"
28" - 33"
30" - 35"
32" - 38"
33" - 39"
HIPS
38"
40"
42"
45"
46"
LENGTH
40"
40"
40"
41"
41"
SIZE MEASUREMENT FOR BAJU MELAYU SLIM FIT
SHIRT
XS
S
M
L
XL
COLLAR
16"
17"
18"
19"
20"
SHOULDER
15½"
16½"
17"
18½"
19½"
ARMHOLE
17"
18"
19"
20½"
21½"
CHEST
38"
40"
41½"
44"
46"
WAIST
18½"
19½"
20½"
21½"
22½"
HIP
19½"
20½"
22"
23½"
24"
SLEEVE LENGTH
22"
22½"
23"
23½"
24½"
LENGTH
27½"
28½"
29½"
30
31
CUFF
10½"
11"
12"
13"
13"
PANTS
XS
S
M
L
XL
WAIST
30"
32"
34"
36"
38"
HIP
38"
40"
43"
44"
47"
LENGTH
38"
39"
40"
40"
41"
THIGH
23"
24"
26"
28"
30"
BOTTOM
13"
13"
14"
16"
18"
CROTCH
25"
26"
27"
29"
30"
Shipping
Harisons webstores' shipping rates are as follows:
Peninsular Malaysia:
0-1kg – RM 6.00
1-2kg – RM 10.00
Sabah & Sarawak:
0-1kg – RM 20.00
1-2kg – RM 38.00
Singapore & Brunei:
0-1kg – RM 30.00
1-2kg – RM 58.00
The delivery turnaround times are as follows: West Malaysia: You should receive your purchased product within 3-5 working days of purchase East Malaysia: You should receive your purchased product within 3-5 working days of purchase
Returns And Exchanges
This Return and Refund policy shall only be applicable for online shopping via Harisons webstore only.
Harisons shall within it's best abilities ensure that Orders are correctly fulfilled. Should there be any discrepancy of Products delivered and the Customer wishes for return and refund, please notify us by sending an email to crd@harisons.com.my or call us at 03 2693 0229 (Mon-Sat working hours 11am-6pm) within fourteen (14) days upon receiving your Products.
We will contact the Customer (by phone or email) within seven (7) days after receiving the completed online return form to direct the Customer on the process pertaining returning of Products and refund. In the event the Customer does not receive any reply from us after the aforesaid period, please contact us either by e-mail at crd@harisons.com.my or call us at 03 2693 0229 (Mon-Sat working hours 11am-6pm) for enquiries.All returned goods must not be damaged or discoloured and all price tags to be in place in order for a successful refund. Discoloured and damaged product returns will not be accepted.
See the Returns Policy for detailed information on the returns and refunds.
WISH LIST AND COMPARE
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